Privacy Policy

Trend Shutters (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store and protect your information in compliance with the Protection of Personal Information Act (POPIA) and other applicable laws of South Africa.

1. Information we collect

We may collect and process the following personal information:

• Name, contact details and business information when you submit an enquiry form.
• Installation address, region and other project details when you request support or certification.
• Website usage data through analytics tools and cookies.

2. How we use your information

We use your information to:

• Respond to enquiries and provide product or service information.
• Facilitate certified installer or distributor support.
• Improve our website, services and customer experience.
• Comply with legal and regulatory obligations.

3. Sharing of information

We do not sell or rent your personal information. We may share limited information only with:

• Certified installers or distributors (for project or lead purposes).
• Service providers assisting in business operations (for example hosting, IT and logistics).
• Regulators or legal authorities where required by law.

4. Data security

We take reasonable, appropriate measures to protect your personal information from loss, misuse, unauthorised access and disclosure.

5. Your rights

Under POPIA, you have the right to:

• Access and correct your personal information.
• Object to the processing of your personal information.
• Request deletion of your personal information, subject to legal requirements.

6. Cookies

Our website may use cookies to enhance browsing, track analytics and improve performance. You can disable cookies in your browser settings.

7. Contact us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us at:
12 Trein Street, George Central, George, 6529
Email: info@trendshutters.co.za